UNI-PCSC Sustainability Development

Sustainable Development Targets

President Chain Store Corporation formulates themes and a blueprint for sustainability, as well as setting short-, medium- and long-term quantitative targets in line with material topics to regularly review the performance and target achievement.

  • Environmental
  • Social
  • Governance
Environmental

Customer Health and Safety

Management Metrics Medium & Long-term Targets 2026 Targets 2025 Targets 2025 Performance 2025 Achievement
Revenue share from private-label products with voluntary health nutrition labeling (Note 1) 60% by 2028 56% 48% 55.16% Exceeded Target
Revenue share from products with reduced saturated fat, trans fat, sodium or sugar (Note 2) 20% by 2028 15.00% 3% 14.57% Exceeded Target
Revenue share of products with enhanced nutritional content (Note 3) 16% by 2028 14% 12.5% 13.62% Exceeded Target
Rate of major food safety risk violations (Note 4) 0% by 2028 0% 0% 0.25% Target Achieved
The proportion of A+ and A level stores in the President Chain Store Corporation High-Quality service qualification (Note 5) 74% by 2028 72.00% 71.00% 72.00% Exceeded Target

Sustainable Supply Chain Management

Management Metrics Medium & Long-term Targets 2026 Targets 2025 Targets 2025 Performance 2025 Achievement
Proportion of significant suppliers supported with development measures 40% by 2028 30% New target 31.91% New target
Number of significant suppliers receiving desk ESG assessments/on-site assessments 100% by 2028 110 suppliers 110 suppliers 102 suppliers Target Not Achieved

Sustainable Procurement

Management Metrics Medium & Long-term Targets 2026 Targets 2025 Targets 2025 Performance 2025 Achievement
Proportion of sustainably certified raw material procurement amount 32% by 2030 30% 29.5% 30.14% Exceeded Target
Revenue share of cage-free eggs (Note 6) 6% by 2028 5.5% 0.00107% 4.4% Exceeded Target
Proportion of wood/paper materials using recycled/certified materials 45% by 2028 35% 30% 60.28% of the weight was recycled/certified Exceeded Target

Product Labeling and Marketing Communication

Management Metrics Medium & Long-term Targets 2026 Targets 2025 Targets 2025 Performance 2025 Achievement
Number of incidents involving private-label products violating the regulations on product labeling or marketing communications 0 case by 2028 0 case 0 case 0 case Target Achieved

Climate Change

Management Metrics Medium & Long-term Targets 2026 Targets 2025 Targets 2025 Performance 2025 Achievement
Percentage reduction in store electricity use intensity (EUI) compared with the previous year EUI reduced by 0.5% compared with the previous year EUI reduced by 0.5% compared with the previous year EUI reduced by 0.5% compared with the previous year EUI reduced by 2.65% compared with the previous year Exceeded Target
Proportion of direct (Scope 1) and indirect (Scope 2) GHG emission intensity (carbon emission intensity per NT$ million of revenue) reduction compared with the previous year Reduced by 60% compared to 2020 Reduced by 1.5% compared with the previous year Reduced by 1.5% compared with the previous year Reduced by 1.75% compared with the previous year Exceeded Target

Packaging Material Management

Management Metrics Medium & Long-term Targets 2026 Targets 2025 Targets 2025 Performance 2025 Achievement
Proportion of consumers bringing their own cups (Note 7) 24% by 2028 22.00% 21% 21.75% Exceeded Target
Number of stores adopting the Recycled Cups Renting Service (Note 7) Following regulations regarding single-use beverage cups 2,530 2,500 2,528 Exceeded Target
Proportion of other single-use plastic for private-label products and materials 10% of other single-use plastic by 2028, completely eliminating plastic shopping bags and plastic straws
Completely eliminating other single-use plastic by 2050
17% 18% 16.25% Exceeded Target

Food Loss and Waste Management

Management Metrics Medium & Long-term Targets 2026 Targets 2025 Targets 2025 Performance 2025 Achievement
Total weight of food loss and waste discarded (with 2019 as base year) 4,461 metric tons by 2030
50% reduction by 2030
5,064 metric tons with a 43.24% reduction compared to the base year 5,366 metric tons with a 39.9% reduction compared to the base year 4,404 metric tons with a 76% reduction compared to the base year Exceeded Target
Total weight of all food loss and waste 11,605 metric tons by 2030
Halving by 2030 (with 2019 as base year)
11,282 metric tons 11,241 metric tons 14,430 metric tons Target Not Achieved
Total weight of food loss and waste volumes used for alternative purposes 7,144 metric tons by 2030 6,218 metric tons 5,875 metric tons 10,026 metric tons Exceeded Target
Proportion of volume for waste removal reduction in each store (base year 2019) (Note 8) 45% of reduction by 2028 0.25 20% 22.22% of reduction from the base year Exceeded Target

(Note 1) The denominator is revenue from all private-label food products, and the numerator is revenue from private-label food products that comply with the “eight major product categories” under the Health and Nutrition Profiling System standards. Please refer to the definition of health and nutrition standards in this chapter for details.

(Note 2) The denominator is revenue from all private-label food products, and the numerator is revenue from private-label food products that comply with the “reduced-sugar products,” “reduced-oil/fat products,” and “reduced-sodium products” under the Health and Nutrition Profiling System standards. Please refer to the definition of health and nutrition standards in this chapter for details.

(Note 3) The denominator is revenue from all private-label food products, and the numerator is revenue from private-label food products that comply with the “nutritionally enhanced supplement products” under the Health and Nutrition Profiling Assessment System standards. Please refer to the definition of health and nutrition standards in this chapter for details.

(Note 4) Major food safety risk events refer to events determined to involve fines of NT$100,000 or above. The numerator for the major food safety violation rate is the number of stores and logistics centers where major food safety risk events occurred, and the denominator is the number of stores and logistics centers inspected by the competent authority for food safety issues.

(Note 5) The grading definitions were adjusted this year. Previously, Grade A referred to scores of 90–100. In 2024, this was adjusted to Grade A for scores of 80–89 and Grade A+ for scores of 90–100. The denominator is the total number of store audits, and the numerator is the number of audited stores rated Grade A+ and Grade A.

(Note 6) The significant difference between the 2025 target and performance was mainly due to an adjustment in the calculation basis for the denominator: the target was set based on the Company’s estimated total revenue, while performance was calculated based on actual revenue share from eggs. The numerators were estimated revenue and actual revenue from cage-free eggs, respectively. The short-, medium-, and long-term targets and 2025 performance are calculated using the same method.

(Note 7) The proportion of consumers bringing their own cups is calculated as the number of uses of the bring-your-own-cup service divided by the total number of cups of freshly prepared beverages sold, showing the degree of public willingness to use their own cups. In addition, in response to regulatory requirements, the 2025 and 2028 targets for the proportion of consumers bringing their own cups and the number of stores providing the Recycled Cups Renting Service were adjusted. Considering the relatively high regulatory uncertainty for 2030 and 2050, the Company has assessed that it will not disclose targets for the time being. Please refer to the section on plastic reduction management actions in Section 5.2 Packaging Material Management for details.

(Note 8) Targets for the current year and 2025 for store waste reduction have been adjusted in line with current operations. Please refer to the description of Waste Generation and Process Flow Management section in 5.4 Food Loss and Waste Management.

 

Social

Talent attraction and retention

Management Metrics Medium & Long-term Targets 2026 Targets 2025 Targets 2025 Performance 2025 Achievement
Average training hours per employee 15 14 14 21.45 Exceeded Target

Human rights

Management Metrics Medium & Long-term Targets 2026 Targets 2025 Targets 2025 Performance 2025 Achievement
(1) Number of shutdowns
(2) Number of days idle due to shutdowns
(1) 0 time
(2) 0 day
(1) 0 time
(2) 0 day
(1) 0 time
(2) 0 day
(1) 0 time
(2) 0 day
Target Achieved

Occupational Health and Safety

Management Metrics Medium & Long-term Targets 2026 Targets 2025 Targets 2025 Performance 2025 Achievement
Frequency severity indicator (FSI) Lower than the average FSI in the retail industry over the past three years according to the Ministry of Labor Lower than the average FSI in the retail industry over the past three years according to the Ministry of Labor Lower than the average FSI in the retail industry over the past three years according to the Ministry of Labor: 0.37 0.16 Exceeded Target
Lost Time Injury Frequency Rate (LTIFR) (Disabling Injury Frequency Rate, FR)
-Employees
-Outsourcing companies (employees of contractors, franchisees, and manufacturers)
Lower than the average FR in the retail industry over the past three years according to the Ministry of Labor Lower than the average FR in the retail industry over the past three years according to the Ministry of Labor Lower than the average FR in the retail industry over the past three years according to the Ministry of Labor: 3.26 1.18 for employees
0.12 for outsourcing companies
Exceeded Target
Disabling Injury Severity Rate (SR)
-Employees
-Outsourcing companies (employees of contractors, franchisees, and manufacturers)
Lower than the average SR in the retail industry over the past three years according to the Ministry of Labor Lower than the average SR in the retail industry over the past three years according to the Ministry of Labor Lower than the average SR in the retail industry over the past three years according to the Ministry of Labor: 44 23.17 for employees
1.34 for outsourcing companies
Exceeded Target

Social Welfare

Management Metrics Medium & Long-term Targets 2026 Targets 2025 Targets 2025 Performance 2025 Achievement
In-store change donation/amount of goods donated (Note) NT$274 million by 2028 In-store change donation: NT$203 million
Goods donated: NT$51 million
NT$244 million Total donation: NT$296 million
In-store change donation: NT$241 million
Goods donated: NT$55 million
Exceeded Target
Sessions of Good Neighbor Funfest organized and number of participants 2030
Total number of sessions: 20,000
Total number of participants: 300,000
Session with a social welfare theme (Memory Café, Good Neighbor Classroom, etc.): 5,000 sessions
Total number of sessions: 15,000
Session with a social welfare theme (Memory Café, Good Neighbor Classroom, etc.): 5,000 sessions
Total number of sessions: 15,000, Total number of participants: 200,000
Session with a social welfare theme (Memory Café, Good Neighbor Classroom, etc.): 5,000 sessions
Total number of sessions: 14,096
Total number of participants: 130,264
Session with a social welfare theme (Memory Café, Good Neighbor Classroom, etc.): 7,573 sessions
Target Not Achieved

(Note 1) The fundraising schedule is adjusted each year according to the needs of external groups and society. Therefore, it is difficult to set targets based on the performance of the previous year. The target is achieving continuous and stable growth instead.

(Note 2) Based on the actual performance in 2024, and adjusting according to the needs dictated by the social climate each year, the target for 2025 has been adjusted to an estimated growth of 25%.

 

Governance

Information Security

Management Metrics Medium & Long-term Targets 2026 Targets 2025 Targets 2025 Performance 2025 Achievement
  • Number of information leakages
  • Proportion of information leakages containing identifiable personal information
  • Number of customers affected by information leakages
  • Number of violations that infringe on customer privacy and total fines paid due to information security incidents
2028
  • ≦1
  • ≦30%
  • ≦600 records
  • ≦700,000
  • ≦2
  • ≦40%
  • ≦800 records
  • ≦800,000
  • ≦3
  • ≦45%
  • ≦850 records
  • ≦850,000
No such incidents occurred Exceeded Target