Tracking and Traceability
To effectively monitor product safety and take up the responsibility of President Chain Store Corporation as a retail business, President Chain Store Corporation works with the Taiwan Delica Foods Development Association to set up a Material and Quality Assurance System (MAS) for private-label products. This ensures that product raw materials and suppliers can be tracked and managed. The main document in the MAS system is the product specification document, which records the sources of raw materials and the suppliers.
President Chain Store Corporation meets the definition of a vendor of box meals as set forth in Article 9 of the Act Governing Food Safety and Sanitation. To this end, it uploaded the information to the traceability system (ftracebook) in the meal box category in accordance with the official document (Food and Drug Administration Document No.1071300516 authorized by the Ministry of Health and Welfare on 26 June, 2018).
Quality Certification
To manage and stay on top of product quality, President Chain Store Corporation’s Quality Testing Laboratory obtained ISO/IEC17025:2017 certification following items specified by TFDA and TAF (ISO/IEC 17025:2017). After a product is made, the laboratory first samples and tests it for microorganisms with chemical methods, ensuring product safety before it is put on the shelf.
President Chain Store Corporation adopted the method of Hazard Analysis and Critical Control Points to evaluate risk factors. Items include legal documents of factories, proper labeling, and analysis report on the component of raw materials. President Chain Store Corporation also provides ISO 22000 training and legal compliance training on new regulations for risk awareness and control. In addition, President Chain Store Corporation requires OEM factories for private label food products to obtain domestic and international food safety certifications and require all suppliers to sign the “Agreement on Product Quality Assurance”. The Quality Assurance Department conduct onsite evaluations and sensitivity stress tests on a regular and random basis for food hazard factor inspections and supplier management. In order to ensure suppliers compliance with environmental safety and sustainability requirements, we conducts market monitoring and product sampling inspections. In 2023, the total number of samples was 6,786, with food products being sampled 6,531 times.
Logistics Management
President Chain Store Corporation products are shipped to stores after production. Ensuring product quality during transportation is the key to stable product quality and safety. Its operations are still disclosed due to its impact on product safety. After President Chain Store Corporation products and raw materials are manufactured by suppliers or contract manufacturers, they are shipped to stores by a logistics company. To ensure that the quality of products is maintained and guaranteed throughout the entire process of shipping, storage, and display and to reduce potential risk to products due to temperature, employees or sanitation, we partner with logistics companies on initial logistics and in-store product management and service audits. Initial logistics involves cooperation on shipping, taking product quality management processes from the store and pushing them upstream to the supplier end to set up a comprehensive quality control mechanism.